Visitor journeys
Review how people find information and complete the tasks that matter.
WEBSITE AUDITS
A clearer picture.
A useful next step.
An independent look at how your website works today. We review the agreed areas, explain what we find and help you decide what is worth improving first.
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SPIDRWEB / CONNECTED EXPERTISE
UNDERSTAND THE REQUIREMENTAGREE THE APPROACHCHECK THE RESULT
WHAT WE CAN HELP WITH
Turn uncertainty into clear priorities.
A clear scope.
Practical work around your needs.
Content & structure
Look at navigation, page organisation and the clarity of key information.
Performance review
Identify representative slowdowns and areas that need deeper investigation.
Technical foundations
Review the platform, dependencies and maintenance position within the agreed access.
Accessibility observations
Flag usability barriers in the reviewed journeys, with specialist testing scoped if required.
An actionable report
Separate findings, their likely impact and practical next steps.
THE THINKING BEHIND THE WORK
A report should help you make a decision.
An audit is most useful when its scope is clear. We agree the questions you want answered and the evidence available, then distinguish observed issues from areas that need further investigation. The result is a prioritised view of what to keep, what to improve and where a more focused piece of work may help.
HOW WE APPROACH IT
Clear steps.
Connected thinking.
Set the questions
Agree the pages, journeys, access and areas to review.
Review & document
Gather evidence and explain the findings in context.
Prioritise the work
Talk through the recommendations and sensible next steps.
USEFUL TO KNOW
A few questions.
A clearer picture.
Is this a penetration test?
No. A website audit covers the review areas agreed in the brief. Specialist security testing requires a separately defined scope.
Will you fix everything you find?
The audit identifies and prioritises issues. Implementation can be quoted separately once the findings are clear.
Can you review a site another company built?
Yes. We can review what is accessible and agree whether additional access is needed for the questions you want answered.
Does this certify accessibility compliance?
No. We can highlight observed barriers. A formal accessibility evaluation and any conformance reporting need an explicitly agreed testing scope.
A CONNECTED SERVICE