SPIDRWEB / INFORMATION & POLICIES

Accessibility Statement

Our approach to accessibility and how to share feedback.

Our Commitment

At Spidrweb, we are committed to ensuring digital accessibility for all users, including those with disabilities. We continually strive to improve the user experience for everyone and apply relevant accessibility standards to enhance our website’s usability and inclusivity.

Accessibility Standards

Spidrweb aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Key Features

To provide an inclusive digital experience, we have implemented the following accessibility features:

  • Keyboard Navigation – Our website is navigable using a keyboard alone.
  • Alt Text for Images – All meaningful images include descriptive alternative text.
  • High Contrast and Readability – Our website design ensures text is easily readable with sufficient contrast.
  • Resizeable Text – Users can adjust text sizes via browser settings without losing functionality or clarity.
  • Accessible Forms – Enquiry and client onboarding forms use visible labels, required-field indicators and status messages. Email and telephone contact options are also available.
  • Screen Reader Compatibility – We aim to support screen readers through semantic page structure, text alternatives and labelled controls. A comprehensive screen-reader audit has not yet been completed.
  • Video Captions – Where applicable, we provide captions for video content to support those with hearing impairments.

Ongoing Efforts

We review the website for accessibility issues and make improvements based on feedback and evolving standards. If we identify any areas needing enhancement, we prioritise updates to ensure inclusivity.

Third-Party Content

Some third-party content or integrations (such as embedded videos or external links) may not be fully accessible. We encourage vendors and partners to improve their accessibility features and provide alternative formats where possible.

Feedback & Contact

If you encounter any accessibility barriers on Spidrweb or have suggestions for improvement, please contact us:

We welcome your feedback and will make every effort to address your concerns in a timely manner.

We’re happy to help.

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