Mailbox & service inventory
Identify users, mailboxes, aliases, shared addresses and the services that send email for your business. Agree what is included in the migration.
Microsoft 365 Email Migrations
Move your email.
Keep people connected.
A planned move from your existing email service into Microsoft 365. We work through the mailboxes, domain settings and device changes, with a clear changeover and checks after the move.
@
SPIDRWEB / CONNECTED EXPERTISE
UNDERSTAND THE REQUIREMENTAGREE THE PLANVERIFY THE RESULT
WHAT WE CAN HELP WITH
A considered move, from mailbox to daily use.
A defined project or ongoing help.
Start with what you need today.
Destination preparation
Review the Microsoft 365 environment, users and suitable licensing. Prepare the destination mailboxes and required access before transferring data.
Data migration planning
Choose an approach suited to the source system. Confirm which email, folders and other data can move, with calendars, contacts and local archives considered separately.
Domain & sending setup
Coordinate mail-routing changes and email authentication around Microsoft 365 and legitimate third-party senders, including website forms and business tools.
Changeover & devices
Plan the switching window and user communication. Scope the Outlook, mobile and other client changes people need to get back to their normal work.
Validation & handover
Check migration reports and representative mailbox content, test sending and receiving, and agree when the previous service can be retired.
THE THINKING BEHIND THE WORK
The move is more than a DNS change.
People rely on familiar addresses, old conversations and the tools they use every day. A migration plan needs to account for those details as well as the transfer itself.
We distinguish moving mailbox data from changing mail routing, configuring devices and confirming the result. An IMAP transfer moves email, not calendars, contacts or tasks; the approach to other data depends on the source system and agreed scope. Keeping those boundaries clear makes the handover easier to assess.
HOW WE APPROACH IT
Clear steps.
Connected thinking.
Discover & prepare
Review the source service, mailbox sizes, users, domain access and data requirements. Agree the method, licensing and migration scope.
Transfer & switch
Run the agreed migration stages, review any errors and coordinate mail routing and user changes around the changeover plan.
Verify & hand over
Test mail flow, review transferred content and assist with the agreed device setup. Document exceptions and confirm the next steps for the old service.
USEFUL TO KNOW
A few questions.
A clearer picture.
Can you move us from an IMAP email provider?
Yes, where the source supports the access and migration method needed. We review mailbox sizes, folders and source limitations before agreeing the plan.
Will calendars and contacts move too?
That depends on the source and migration method. An IMAP migration transfers email rather than calendars, contacts or tasks. We identify those requirements separately, including any data stored only on a device.
Can we keep our email addresses?
Usually, addresses using a domain you control can be retained. We review domain ownership, access and the current mail configuration before confirming the changeover.
What about shared mailboxes and aliases?
We include them in the discovery process and agree how they should work at the destination. Access permissions, forwarding and related settings need their own checks.
Will you help with Outlook and phones?
We can include device and email-client setup in the scope. Tell us about the devices and users involved so the handover support can be planned.
When can we cancel the old service?
After the agreed transfer and validation checks are complete and any exceptions have been addressed. Keep the source available until its retirement is explicitly agreed.