Case Study
Emma Cruises
EmmaCruises.com has transformed from a site plagued by technical issues to a seamlessly managed platform.
About Emma Cruises
EmmaCruises.com, founded by Emma Le Teace, is a leading online resource for cruise travel enthusiasts. Emma has built a strong community through her blog and YouTube channel, offering expert advice, reviews, and insider tips on cruising. As her audience grew, so did the demands on her website, requiring a reliable and scalable hosting solution to support her expanding digital presence.
The Challenge
Before partnering with Spidrweb, Emma faced persistent technical challenges that disrupted her workflow and distracted her from creating content. Issues included frequent website downtime and performance bottlenecks, plugin conflicts and security vulnerabilities, lack of proactive website maintenance, and the constant need to troubleshoot and fix problems herself.
Emma needed a solution that would provide stability, security, and expert technical support.
The Solution
Spidrweb stepped in to provide a fully managed WordPress hosting and maintenance solution tailored to Emma’s needs.
Optimised Hosting
Migration to a high-performance hosting environment to ensure speed, uptime, and reliability.
Proactive Monitoring & Security
Continuous monitoring, regular security updates, and malware protection to prevent disruptions.
Technical Support & Troubleshooting
Hands-on assistance for website issues, often resolving problems before Emma was even aware of them.
Updates & Maintenance
Ensuring plugins, themes, and core WordPress updates were applied smoothly without breaking functionality.
The Results
With Spidrweb’s support, Emma experienced immediate and long-term benefits, including:
Increased Uptime
A stable website that remains accessible to her audience at all times.
Improved Performance
Faster page loads and seamless navigation, enhancing user experience.
Peace of Mind
Emma no longer worries about technical issues, allowing her to focus entirely on content creation and business growth.
Issue Resolution
Problems are detected and fixed before they escalate, saving Emma time and frustration.
“Before using Spidrweb I was constantly on edge about what would be going wrong with my website next, I was always left picking up the pieces and did not enjoy that part of running my business at all. Since meeting Phil I’ve been able to focus on the parts of my business that are important to me without having to worry. I know that if issues do arise Phil will be there to fix them, half the time before I’ve even found the problem myself. Thanks Spiderweb team!”
Emma Le Teace at EmmaCruises.com
Services Provided
The following services form part of the entire solution for EmmaCruises.
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Fully managed WordPress website or app, so you can focus on what matters most.
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Full theme and plugin coded just for you. The only limitation is your imagination.
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We know how annoying it is when sites are hacked with malware. We’re happy to clean up all the malicious code for you so that your traffic can return!
Get Started with Spidrweb Today!
If you’re tired of managing website issues and want to focus on growing your business, let Spidrweb take care of your website for you. Contact us today to learn how we can help optimise and secure your online presence!